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NGC | Business Process Outsourcing

Company group "NGC"

+38 (04736) 3-87-77
+38 (09973) 3-87-77
+38 (07343) 3-87-77

Business Process Outsourcing

Outsourcing is the transfer of certain business processes to the service provider company, which is responsible for the result of this business process and independently organizes it.

The main purpose of using outsourcing is to be able to concentrate on the development of the company's main business, ensuring at the expense of the provider professional and uninterrupted operation of all non-core functions


NGC will outsource the following business processes:

  • • Outsourcing of administrative functions (reception, mail rooms)
  • • Outsourcing of customer service functions (call centers)
  • • Outsourcing payroll and personnel administration
  • • Outsourcing accounting functions
  • • Outsourcing merchandising and promotions
  • • IT outsourcing
  • • Outsourcing of some production and logistics operations
  • • Rеcruitment Process Outsourcing

Benefits of using outsourcing:

  • • Ability to focus on core business objectives, transferring secondary functions to managing professional providers
  • • The shortage of internal staff is quickly covered by the use of outsourcing
  • • Transparent and predictable cost control
  • • Staff number does not increase due to outsourced employees
  • • No risk of seasonal fluctuations
  • • There are no risks associated with the dismissal of employees; these risks are borne by the provider agency.

Under an additional agreement, it is also possible to open a representative office of NGC on the territory of the client’s company (on-site), which allows to optimize all processes of interaction with the Customer and management of personnel performing the function outsourced, reduces staff turnover and improves the quality of services provided